16700 Privacy Policy — Your Data Protection
This policy describes how 16700 collects, uses, stores, and protects the personal information of users who register and use our platform. Your privacy is a responsibility we take seriously.
Effective date: 1 January 2026
Information We Collect from Users
When you register and use the 16700 platform, we collect certain categories of information to ensure a smooth, secure user experience and to meet the platform's operational requirements. This information is collected directly from you or automatically through your interactions with the platform.
Account Information
During registration, you are required to provide your full name, an active Malaysian phone number, email address, and password. This information is used to verify your identity, manage your account, and process transactions. For withdrawal purposes, we may request additional identity verification documents such as your IC number or bank account number.
Device & Browser Information
Each time you access the 16700 platform, our systems automatically record technical information including device type, operating system, browser type and version, IP address, time zone, and pages visited. This data is used solely for security, technical error detection, and platform performance improvement — not to identify you personally.
Payment Information in MYR
All transactions on the platform are processed in Malaysian Ringgit (RM). We record transaction details including deposit amounts, payment methods used (DuitNow, GrabPay, or bank transfer), transaction date and time, and reference numbers. Your full bank account number or card details are not stored directly in our system — all payment processing is handled through secure payment providers.
Platform Usage & Behavioural Data
We record betting history, games played, active session times, and other usage patterns. This data is used to improve content recommendations, detect potential misuse, and maintain the overall integrity of the platform.
How Your Information Is Used
16700 uses the information collected for specific and legitimate purposes. We do not use your data for anything unrelated to the platform's operations without your prior consent.
Verifying user identity, detecting suspicious login activity, and protecting accounts from unauthorised access.
Processing deposits and withdrawals in RM, verifying payment sources, and resolving any transaction disputes.
Responding to enquiries, resolving technical issues, and providing account or transaction support.
Analysing usage patterns to improve performance, refine the interface, and enhance the overall user experience.
Cookie Usage & Session Tracking
16700 uses cookies and similar session-tracking technologies to ensure the platform functions correctly and to deliver a more personalised experience. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies. Session cookies maintain your login status during an active session and are automatically deleted when you close your browser. Preference cookies store settings such as your display language and personal preferences. Analytics cookies help us understand how users interact with the platform, including the most frequently visited pages and average session duration.
You can manage your cookie settings through your browser preferences. However, disabling essential cookies may affect certain features on the 16700 platform, including the ability to stay logged in during your browsing session.
Data Storage, Security & Third-Party Sharing
How We Store & Protect Your Data
All user data is stored on servers protected by strict access controls. Communication between your device and 16700's servers is encrypted using industry-standard SSL protocols. Account passwords are stored as one-way hashes that cannot be reversed — no one within our organisation is able to read your original password.
Transaction data and account information are retained for as long as your account remains active, and for a set period following account closure where required for legal, dispute resolution, or financial compliance purposes. Once the retention period ends, data is securely deleted or anonymised.
Third-Party Information Sharing
16700 does not sell, rent, or trade users' personal information to third parties for marketing purposes. We may share necessary information with payment service providers to process deposit and withdrawal transactions in RM. These providers are bound by strict data protection agreements and may only use the information for payment processing purposes.
Where required by Malaysian law or the directive of a competent authority, 16700 may be obligated to disclose certain user information. In such circumstances, we will only disclose the minimum information necessary to comply with the relevant legal requirement or directive.
User Rights, Policy Changes, and How to Contact Us
Your Rights as a 16700 User
As a 16700 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you, including transaction records and account history.
- Right to Rectification: If any information we hold about you is inaccurate or out of date, you have the right to request a correction. Basic details such as your phone number and email address can be updated directly through your account settings.
- Right to Erasure: Under certain circumstances, you may request that we delete your personal data. Such requests are subject to our obligations to retain specific records for legal or financial purposes.
- Right to Object: You have the right to object to the processing of your data in certain circumstances, particularly where the processing is not directly related to the delivery of the platform's services.
Changes to This Privacy Policy
16700 reserves the right to update or modify this privacy policy at any time. Users will be notified of any material changes via an in-platform notice or to their registered email address. The latest effective date will always be displayed at the top of this document. Continued use of the platform after changes are published constitutes acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data, please contact the 16700 support team through the following channels:
Support Email: [email protected]
Response Time: Within 3 business days
Language: Bahasa Malaysia and English
For general frequently asked questions about the platform, including basic privacy and account management queries, you may refer to our FAQ we provide comprehensive written guides in Bahasa Malaysia.
Your Data is Safe. Your Experience Comes First.
Create your 16700 account today and enjoy an online entertainment platform that takes your privacy seriously — available in Bahasa Malaysia, with payments in RM.